FREE DELIVERY ON EVERYTHING
0117 330 2277
(mon - fri 9am - 5pm)
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Delivery Information

Delivery Type Charge
Free Delivery (3 - 5 Working Days) FREE
Next Working Day Delivery (order before 4pm) £5.95
Next Working Day pre 12pm (order before 2pm) £9.95
Saturday Delivery £9.95
Scottish Highlands £9.95
Isle of Man £9.95
Northern Ireland £9.95
Republic of Ireland £14.95
Channel Islands £14.95

Free delivery from Digital Frames Direct

Our Delivery Promise

We normally despatch all orders within 2 working days of receipt of the order subject to payment approval being received. Our standard method of delivery is by Courier which is normally delivered within 48 hours of shipping. During normal busy periods such as Christmas and Valentines our delivery times can be extended. We will automatically update you by email when we ship you order and the status on your account will change from "confirmed" to "shipped".

We do our very best to package our products so that they arrive in perfect condition, but if your product arrives in less than perfect condition we will be happy to take the matter up with our couriers on your behalf.

Please note that because of the value of the products we sell they must be delivered directly to you and signed for either by you or on your behalf. Whilst we could "leave it in the recycle bin at the front", as we are sometimes requested, this isn't possible so we would ask you to help us make sure we get your order to you safely and securely.

Next Working Day delivery is not available for the following post codes and an additional charge may apply:

Scottish Highlands and Islands include postcodes beginning with AB31 to AB56, HS, IV, KA27, KA28, KW, PH, PA, ZE

Off Shore including Republic of Ireland, Northern Ireland (BT postcodes), Channel Islands (JE & GY)

For pricing and delivery information for these regions, please call us on 0117 330 2277.

 

Returns Policy:

If you want to return an item to us please call us on 0117 330 2277 to obtain a Returns Number, and details of how to return the item to us, before returning the item.

We will refund returns postage where fauulty items are being returned for a replacement. For heavy or bulky items we may be able to offer a collection service. The postal service to use will be explained when the Returns Number is issued.

Once you have received your Returns Number please send the item to:


Digital Frames Direct - Returns Department
Unit 5A,
Babdown Airfield Industrial Estate,
Babdown,
Gloucestershire,
GL8 8YL

We are unable to refund returns postage where an item is being returned for a refund.